Shipping policy

Shipping Policy

Last Updated: July 2026

At JAPAKSH, we are committed to delivering your orders safely, securely, and as quickly as possible. This Shipping Policy explains how we process and ship your orders.

1. Order Processing

  • Orders are generally processed within 1–2 business days after successful payment confirmation.
  • Orders placed on Sundays or public holidays may be processed on the next business day.
  • During festivals, sales, or high-order volumes, processing times may be slightly longer.

2. Delivery Time

Estimated delivery within India:

  • Metro Cities: 3–5 Business Days
  • Other Cities & Towns: 4–7 Business Days
  • Remote Areas: 5–10 Business Days

Please note that these are estimated delivery times and may vary depending on your location and courier operations.

3. Shipping Charges

Shipping charges (if applicable) will be clearly displayed during checkout before payment.

From time to time, JAPAKSH may offer Free Shipping on selected products or promotional campaigns.

4. Order Tracking

Once your order has been shipped, you will receive a tracking link or tracking details through the contact information provided during checkout.

You can use this information to monitor your shipment in real time.

5. Delivery Delays

While we strive to deliver every order on time, delays may occasionally occur due to:

  • Weather conditions
  • Public holidays
  • Natural disasters
  • Courier partner delays
  • High order volumes
  • Unforeseen operational issues

We appreciate your patience and understanding in such situations.

6. Incorrect Shipping Information

Please ensure that your shipping address, phone number, and PIN code are correct while placing your order.

JAPAKSH shall not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

7. Failed Delivery Attempts

If delivery cannot be completed due to repeated failed attempts, incorrect address details, or customer unavailability, the package may be returned to us by the courier partner.

In such cases, additional shipping charges may apply for re-dispatch.

8. Damaged Package

If your package appears to be visibly damaged at the time of delivery, we recommend:

  • Taking clear photos before opening the package.
  • Recording an unboxing video.
  • Contacting our Official WhatsApp Support immediately.

This helps us resolve your concern quickly.

9. Shipping Coverage

Currently, JAPAKSH ships across most serviceable locations within India.

If your location is not serviceable, you will be informed during checkout or by our support team.

10. Need Assistance?

If you have any questions regarding your shipment or delivery, please contact our Official WhatsApp Support.

Our team will be happy to assist you with order updates and shipping-related queries.