Privacy policy

Last Updated: July 2026

At JAPAKSH, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you visit our website or place an order.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

  • Full Name
  • Mobile Number
  • Email Address
  • Shipping & Billing Address
  • Order Details
  • Payment Information (processed securely by our payment partners)
  • Device Information
  • Browser Information
  • IP Address
  • Cookies and Website Usage Data

We only collect information necessary to provide our services.

2. How We Use Your Information

Your information may be used to:

  • Process and deliver your orders
  • Provide customer support
  • Respond to your questions
  • Send order confirmations and shipping updates
  • Improve our website and shopping experience
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations
  • Send promotional offers or updates (only where permitted)

3. Payment Security

JAPAKSH does not store your debit card, credit card, UPI PIN, or banking credentials.

Payments are securely processed through trusted third-party payment gateways using industry-standard encryption.

4. Cookies

Our website uses cookies to:

  • Improve website performance
  • Remember your preferences
  • Analyze website traffic
  • Provide a better shopping experience

You may disable cookies through your browser settings, although some website features may not function properly.

5. Information Sharing

We respect your privacy.

We do not sell, rent, or trade your personal information.

Your information may only be shared with trusted service providers when necessary, including:

  • Shipping partners
  • Payment gateways
  • Website service providers
  • Government or legal authorities (when required by law)

These partners are required to protect your information.

6. Data Protection

We use appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

While we strive to keep your information secure, no online system can guarantee absolute security.

7. Marketing Communication

If you choose to subscribe, we may send:

  • Product updates
  • Exclusive offers
  • Discounts
  • Promotional campaigns
  • Important announcements

You may unsubscribe from marketing communications at any time.

8. Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Update your details
  • Delete eligible personal information
  • Contact us regarding privacy-related concerns

Requests may be subject to applicable legal requirements.

9. Third-Party Services

Our website may use trusted third-party services such as:

  • Shopify
  • Payment Gateways
  • Shipping Providers
  • Analytics Services

These services operate under their own privacy policies.

10. Children's Privacy

JAPAKSH does not knowingly collect personal information from children without appropriate consent where required by law.

If you believe such information has been provided, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with the updated revision date.

We encourage customers to review this page periodically.

12. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us through our official support channels.

We will do our best to assist you as quickly as possible.